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TheScentWizard - Ripped off Too!

Review by karriesu on 2013-03-01
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NEW JERSEY -- I wish I would have reviewed these con-artists before placing an order. I got ripped off for an order also. Luckily, my credit card company will reimburse me, but only after I file a dispute.

Seems like I will have to start checking every company out before ordering anything on line now.
Comments:
Posted by jktshff1 on 2013-03-02:
What was the problem?
Posted by geoff647 on 2013-03-04:
Ordered goods over 2 months ago. credit card charged - And that was it! No further communication - No response to calls or e-mails. ZIP - NADA - NOTHING!
Posted by Gloria on 2013-03-07:
Ordered oils on 2/7/13 - today is 3/7/13. Never received a single response to any of my emails and the phone number listed goes to voicemail which is full and can take no more messages. DO NOT ORDER FROM THIS COMPANY - IT IS A SCAM.
Posted by Wendy on 2013-03-22:
Amen Geoff and Gloria! Did you guys report them to the BBB? I filled out a complaint. You can't post anything on their FB page, but I sent a message. I am not a happy camper. I am now looking into seeing if I can get some NJ station to pick up the story. File a complaint with the BBB.
Posted by Dana on 2013-03-28:
I recently experienced all of the same and closed the credit card I used when I placed my order in fear of them trying to steal more and now worried that they could be into identity theft because of informaton given! I am really angry that I didn't have the foresite to try contacting their phone #, or write them either by email or by mail to get some answers prior to my giving them my money. The answers that I should have had from them prior to purchase should have been:
1. Who is the owner of this company?
2. What is your business license #?
3. Who do you bank with?
4. What state is your bank branch in?
5. How long for processing an order?
6. What is your customer service # and who is the service rep?

These are just a few of the questions I thought of that I should have seriously researched BEFORE laying any money out while in the intrenet.

I tryed to contact them by email and by phone 11 or so times and only got 1 return email from a "William MIchener" giving me a lame excuse and a false promise to mail my order within 48 hours- 2 weeks later and still 0000000000000000000000000! He only got back to me because I started threatening to call their local authorities if noone got back to me! I called and email after that to get only a "full mailbox" message, and no return emails in reply to my latest requests! PLEASE DON"T GIVE THEM YOUR MONEY- THEY WILL NEVER GIVE YOU WHAT YOU PAID FOR! THEY WILL BE LAUGHING ALL THE WAY TO THE BANK!!!

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The Scent Wizard:
Overall Rating:StarStarEmpty starEmpty star