Budget Rent-A-Car Complaint - Loss of use of Budget Rental Car
EUGENE AIRPORT, OREGON -- My daughter had the loss of use and other fees piled on her when she hit a deer driving a Budget rental car. We frequently rent cars and have always waived the LDW, and calculated over six years times the number of days paid for a rental car plus the $23 per day LDW we would be paying out $22,000. We could buy a car for this amount and use it just for travelling! The difference in the resale value of our car in six years betweeen having 40,000 and 100,000 miles on it, would be $1400, so there is no way it is cheaper to rent, as AAA suggests rather than add miles to one's own car. An infrequent renter would be wise to pay for the LDW, I have concluded after my daughter's ordeal with Budget, but stay away from Budget. They want you to report an accident immediately but no one answered the many phony calls for assistance my daughter made to the Eugene Airport location even though there was someone on duty there, they never answered calls, nor returned a voice mail plea for assistance. My daughter had to call AAA for towing purposes, if she had not been a member of that organization, she would still be sitting in a damaged car on a remote part of Oregon if it had been left up to Budget.