Direct TV - Billed $428 Incorrectly and NOT Refunded
Direct TV mailed my equipment return kit to the Wrong address. They were notified by mail that the kit was returned to them however they charged me $428 for not returning the equipment. They do not have local offices where you can return the equipment so you MUST wait to receive their return kit. They refused to refund my $428 which they deducted on the first of the month when I pay all of my bills.
Customer service was AWFUL and refused to allow me to speak with a manager.