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EFaucets - Dishonest and Rude. Petty Criminals!
Complaint
Review by joktu71 on 2013-03-03
Rating: 
RACINE, WISCONSIN -- We had ordered and PAID FOR 11 items for our bathroom renovation. On receiving our shipment, we discovered that two items were missing.
After DAYS and NUMEROUS calls and given the run-around on the 2 missing items, the woman who said she'll look into it decided to cut a major attitude and had the audacity to accuse us of never having ordered or even paid for the 2 items when we have a copy of confirmation receipt and credit card statement.
Besides having wasted my time and having to acquire the missing parts from elsewhere, I now have the added headaches of trying to recover the money that eFaucets technically STOLE from us AND a renovation contractor who can't extend his schedule due to this delay.
I hope enough people read these reviews to put these PETTY CRIMINALS out of business!
After DAYS and NUMEROUS calls and given the run-around on the 2 missing items, the woman who said she'll look into it decided to cut a major attitude and had the audacity to accuse us of never having ordered or even paid for the 2 items when we have a copy of confirmation receipt and credit card statement.
Besides having wasted my time and having to acquire the missing parts from elsewhere, I now have the added headaches of trying to recover the money that eFaucets technically STOLE from us AND a renovation contractor who can't extend his schedule due to this delay.
I hope enough people read these reviews to put these PETTY CRIMINALS out of business!
Comments:
Posted by trmn8r on 2013-03-03:
As you state, there are numerous complaints about this company. I was considering using them two years ago, and was shocked by what I found on the internet.
Posted by clutzycook on 2013-03-03:
File a dispute with your credit card.
Posted by Obsfucation on 2013-03-04:
CC is right. If you have your credit card company reverse the charge, they'll be on the phone to you in a heartbeat, anxious to get it straightened out.
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