Hertz Rent a Car - Would Rent a Car on Debit Card
LOVELAND, COLORADO -- tried to rent a Hertz car on 03/01/2013 in Loveland CO so that our car could be repaired. When making the reservation the day before, I directly talked to the Loveland CO branch and they informed me that if using a debit card, I would be subject to credit check, (no other agency does this), and if needed they would add $200 to the rental or they would run the credit card as a charge. When attempting to pick up the car on the 1st around 2PM, (driving 20 MILES out of our way), they ran the credit check and came back unsatisfactory to YOUR standards. The agent said that I could NOT have the car because of the credit check. I was humiliated in front of my kids and other people.
We have rented from this branch before and from other car rentals without any problem with the same debit card. I informed the agent that is account had enough funds to BUY one of his cars and he still refused. I find it offensive that you will rent to criminals with a credit card but not to me. With all the social engines available you better believe this incident will be be loudly broadcasted.
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