Bill Me Later Informative - Bill Me Later - The Sports Authority - Scam Dance
Jan 27, 2005 - I placed an order with The Sports Authority (http://www.sportsauthority.com)
Because some items were not ready for shipping my partial order was sent and billed through Bill Me Later (http://www.bill-me-later.com) with no problem.
November 28,2005 - I reveived a email that my final order was shipping (complete with FedEx tracking number) but was never sent. I Checked my on-line statement and I was billed for the order.
Contact The Sport Authority and they verified that the order never left for deliver and issued me a credit to my Bill Me Later (http://www.bill-me-later.com) Account and to wait 5-7 Business days for the credit.
2 Weeks Later - Called The Sports Authority and told them that I did not receive Credit to my account. I was told that I need to get this resolved throught Bill me Later.
January 30 ,2006 - Contacted Bill Me Later and explained that The Sports Authority issued a credit to my account and asked that I get this resvoled through them. Bill Me Later asked me to Fax a letter given them permission to investigate this on my behalf.
Febuary 3, 2006 - Contacted Bill Me Later and there is no record of my dispute. Faxed dispute letters again and was asked to contact them on Tuesday Febuary 7th). Why I couldn't call on Monday Febuary 6th is a mystery to me.
I'll give them an extra day and see what happens.
Feburary 7, 2006 - I didn't call today but instead did a little research on BCS Alliance (http://www.bcsalliance.com) and created a paper trail for my protection to dispute the billing error. Following their suggestion I mailed a certified letter w/Return receipt explaining what should have been taken care of with just a friendly calls. I'll give myself a break and call on Friday just to check the status on previous inquires via phone and fax (My certified letter will take awhile to get through the mail systems).