Blocked From Using Bill Me Later - Pay Pal Account
NEW YORK -- As a Member of Pay Pal for many, many Years, I opened up a Bill me Later Pay Pal account, just 4 weeks ago. I Bought a few things from Ebay using Bill me later. Had a small Balance of 150.00, decided to make 3 payments earlier then waiting a month when it was due. Now er I have a Balance of only 30.00, which is not due till next month. I made a purchase on Ebay yesterday for 18.00, and was trying to pay for it with Bill me later, and it would not be accepted. Kept saying error in RED. So, I payed for it with my Pay Pal account.
Now I call Bill me later, and discuss this problem, asking them why I am blocked out from my own account, and told them that I just opened up this account which they personally verified and approved since I have been an outstanding Pay Pal Customer forever, and they could not answer me in one sentence. I got the run around, and NO one answered why this happened. I Went from one person to another all Day? Now, Having Excellent Credit my entire life, having Paid my Bill me Later Balance within 3 weeks of opening this account, Having an online Business which I use Pay Pal every day for over a Decade to receive payments, etc. Finally when no one had an answer, I was told that I was chosen as a Random person fraud check? and that the only way to un lock/un block my account was to show proof of who I am for their Fraud whatever? I said did anyone make an attempt to use my account. Their answer NO. I said I only used it 4 times, and you excepted my early payments with no problems?, The said: Correct we Agree. I was then Told to fax: my Drivers License, and a Bill from my Home address to prove who I was, in order to unlock this Bill Me later account. I faxed the 2 items over, called back today to see if they received it. I Was told, well, we don't know if we received it? Then Told when they do receive it, whenever they will look at my fax and get back to me in possibly 3 days. I spoke to Pay Pal, Bill me Later, and a Total of 15 people, and was treated with nasty and disrespectful people, still doubting WHO I was, still after explaining that I was was choosen randomly for their fraud experiment. I personally think they had a Glitch, and screwed up!!!!! I will wait for their email, or call, I will pay my Balance of 30.00 in full, which isn't even due for another 3 weeks, I will close this account, and pursue this legally. How Dare they treat me like a F******* Criminal. I've had outstanding Credit my entire life, and have never been treated with such disrespect. I remained pleasant talking to each person, I even had a Lady from Pay Pal, try to intervene with Bill me Later, and they talked ill about her too!!! Saying she shouldn't get involved, this isn't her business even though we had a case number from Pay Pal, and Bill me later. I answered Multiple choice questions, to 3 people, and I answered them all correctly, I gave the last 4 digits of my SS #, My address, my Everything on file, and still I was being badgered. I have just read all the negatives on Bill me Later, and I can tell you, if this is the way people have been treated, then I believe them all. The last Lady said to me from Bill me Later, Well look at it this way Honey, suppose someone was really trying to get into your account, "Wouldn't you want us to treat them the same Way" WTF?? are they Joking. They just approved me a month ago, and then they pull this BS.