Ashley Furniture - Worst Customer Service Ever!
Furniture When Delivered - Complaint
FAIRFIELD, CALIFORNIA -- We bought $7,000 worth of furniture and waited 3 weeks for it to be delivered. When we finally got it, the order was incomplete and damaged.
We were told by the "customer service" associate, it would be another month for them to review our complaint and that a technician would have to come to our house to "verify" our issues first. If they decided to fix or replace the items it would then be another 4 weeks to receive our replacement pieces.
Do not buy from these people, they do not have a clue what customer service really is. Spend your money anyplace else. We will never go back!