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Citibank - Deceptive Business Practice

Credit Card - Complaint
Review by jwi919 on 2013-03-07
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
RALEIGH, NORTH CAROLINA -- In North Carolina there are over 700 open and active investigations at the consumer affairs protection division of the NC Attorney General Office. They cut credit lines on people even though their credit report and debt load has not changed and customers have never miss a payment.

Avoid this company, when I ask for a written explanation I got a false form letter. They are just as bad as the Discover Card. I was able to pay off one account the day I got the email. My second account had a zero balance. I was sent over to customer retention where they offered to raise the limit on the zero balance card and reinstate the former line of credit. So how did I go to not worth to more than worthy? I closed both accounts, I hope this company gets investigated by the Federal Government.

Jeff Inman
[snip]
Comments:
Posted by trmn8r on 2013-03-07:
What actually happened to your accounts? It sounds like there was some issue with your credit limit being lowered, and something having to do with a line of credit. More details would be needed to understand how the bank acted inappropriately and deserves to be investigated.


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