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Beware of Toyota Financing Autopay
Complaint
Review by Oped01 on 2013-03-07
Rating: 
So Toyota financing takes out my wife's car
Payment with Autopay, on Feb 12, then took a second payment payment for "someone else's car". Now after several calls and faxes we still are owed over $400 almost a month later. Supervisor "Linda" says this is not "the first time this has happened to someone." And "we have thousands of accounts you know"
Well listen to me Linda, we don't have "thousands of dollars sitting in the bank able to absorb your incompetent errors. Now you expect me to make a March payment and if I don't you want to charge me a late fee? F off. Fix it or you will continue to get my social media wrath so that I can warn others of your poor accounting practices. Oh and when we leased the car, we paid tax up front. So the previous month to this current error, when we changed banks they "mistakenly" took the tax out again. Who is doing your accounting? Al Capone?
Payment with Autopay, on Feb 12, then took a second payment payment for "someone else's car". Now after several calls and faxes we still are owed over $400 almost a month later. Supervisor "Linda" says this is not "the first time this has happened to someone." And "we have thousands of accounts you know"
Well listen to me Linda, we don't have "thousands of dollars sitting in the bank able to absorb your incompetent errors. Now you expect me to make a March payment and if I don't you want to charge me a late fee? F off. Fix it or you will continue to get my social media wrath so that I can warn others of your poor accounting practices. Oh and when we leased the car, we paid tax up front. So the previous month to this current error, when we changed banks they "mistakenly" took the tax out again. Who is doing your accounting? Al Capone?
Comments:
Posted by clutzycook on 2013-03-07:
That's why no company will ever get my permission to use Autopay with me.
Posted by jktshff1 on 2013-03-08:
Dump the auto pay
Posted by Bill on 2013-03-08:
I second that. I'll pay the .46 for the stamp.
Posted by trmn8r on 2013-03-08:
I'm with you, clutzy. I don't generally give companies access to my checking account. The only exceptions are my phone and electric bills. It's a land line, so there isn't a chance of some out of whack monthly charge showing up.
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