Walmart.com Account Hacked Gift Card Purchase Scam
Electronic Gift Card
During a trip when I had no internet access, my WALMART. COM account was logged into and a Gift Card for $170 was purchased and sent to an EMAIL account specifically set up to get the "gift card" (really just an electronic E-Mail). To make it seem more like I was the purchaser, a Music CD ($2.88) was shipped to the address on file in the account and the thief did not change my password. So, yes, I am at fault for storing a valid credit card with my account. I have deleted my credit card and subsequently deleted my account and made sure I have no other on line sites with credit card information.
I disputed this purchase with both my credit card company and WALMART. COM. WALMART has a policy that gift cards are non-refundable and refused to issue a credit.
My unanswered questions to Walmart are:
1. Why do you allow "gift cards" to be emailed? Or at least make them valid only after a certain period of time so they cannot be used immediately)?
2. Why don't you require the "security code" to the credit card?
3. Why not ask for a security question if the email address is not on file with the account.
I am positive WALMART knows of this scam, as I discovered this has been happening since early 2012. Just do a search on the internet for "WALMART. COM account hacked". At a minimum, WALMART should have sent an email to all of its customers warning them to remove credit card info from the account.
The worst part of this incident, is that WALMART accused me of lying - said that they were not hacked and I must have fallen for a "phishing" email.
The problem with that accusation is that I was in the IT business for 40 years, and recognize "phishing" when I see it. I have only made two purchases from WALMART. COM and my only mistake was storing credit card info.