Bill Me Later Review - Worst Experience Ever

Complaint

Review by suiryu.kpl on 2013-03-10

Rating:

NEW YORK, NEW YORK -- I would not recommend it either, I used their service once and it was the worst experience I've ever encountered. I wanted to dispute an item but because it was unauthentic but since it was out of the time frame (by 2 or 3 days), the dispute got declined. I resubmitted it multiple times only wanting them to contact the seller but all their responses were "I'm sorry there's nothing I can do" even the supervisor said that. Not only that, I got charged $300 in interest after 6 months, thinking that my account was on hold. I wanted to talk to their corporate but there no number, the only thing you can do is write a letter and fax it in. Did that and it got declined, I asked them to explain the reason again the representative said it's pass 6months and "There's nothing I can do from end".

I realized there's not a lot they can do for you. It's been a very frustrating half year with them and not only do I have to pay over 2k for an unauthentic item but an additional $300 interest charge, definitely one of the worst customer service I've ever experienced. You would be better off getting a credit card with 0% APR and they offer better service.