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Scammer! Do Not Use Fast Car Hire UK

Complaint
Review by rayaroundtheworld on 2013-03-11
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
UK -- WARNING: Eamonn from Fast Car Hire UK has STOLEN my money! DO NOT USE THIS COMPANY!!

Concerned about the poor communication skills and the bad service, I cancelled the booking 6 weeks prior to the hire date. My booking had been pre-paid in full and a full refund was due (as he advertises). Eamonn initially sent confirmation that the booking had been cancelled and to allow 5-10 days for refund to appear in account. Nothing appeared.

After 3 emails to ask where the money was, he finally responded and said that the booking had been cancelled as of the current day and that the refund request had been sent to the car hire company Alamo. I then contacted Alamo and was told that the booking had been cancelled and no money had ever been received! After forwarding Alamo's email to Fast Car Hire, he then said (again) that the refund would be processed and an email would follow once completed.....two weeks later and nothing...NO confirmation, NO money!!

It has now been a month so I have had to put in an insurance claim. He has NO contact number and his "office" is actually a residential address!! Please go elsewhere, it not worth the cheap price!!
Comments:2 Replies - Latest reply on 2013-08-24
Posted by King on 2013-08-16:
i have exactly the same issue for a booking in August :(
Posted by Pauline Andrews on 2013-08-24:
Had exactly the same experience took full amount of money no car hire due to fleet issues . Will not refund our money. When we went to almo to hire a car they said they had no problem with cars been available. Have since found out this is a scam they have been doing for last few years with hundreds of victims . Avoid this company at all costs .

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