Sears Complaint - Kenmore Dishwasher 665.16992400 not draining
WASHINGTON, DISTRICT OF COLUMBIA -- Dishwasher washes, but water does not drain (a little comes out, but washer is almost full when cycle completes). Less than 1 year old. Called Sears Dec 21, 2005, contractor (Residential Craftsman) came out Dec 31, another came out Jan 10th and both said it needed new pump. Sears sent wrong pump, finally right part came in Feb 6. Problem NOT solved. I took apart original pump, not visible problems, no clogs, nothing. Residential Craftsman says they don't know what else to do, Sears says there is no other contractor in remote areas of the world like Washington D.C.
Anyone have any ideas? Motor control, electronics? Anyone know how to get Sears to honor their warranty? Or bring out a new one and take back the original? This sounds so totally stupid and like it ought to be straightfoward to fix ... sigh.