Eneighborhoods Complaint - DO NOT SIGN UP FOR ENEIGHBORHOODS
WOODBRIDGE, VIRGINIA -- I signed up for a free one month trial of the eneighborhoods real estate tool. I did not use the service once. I called to cancel the service and was extended an offer for an additional month free. The person sounded nice and I just thought why not try it for another month. I still did not use the service in that extra month. I decided to cancel the service, but the company charges a month in advance and would not refund my money. I expressed that I was not interested in the service and they told me there was a 30 day cancellation notice which was not something they told me before I wanted to cancel. I called only 5 days into the month and they refused to be decent about it. I asked for a prorate on the month. The answer was no and they told me "we offer a service, but we cannot hold a gun to your head and make you use it, there will be no refund on your month." I realize I was late in calling to cancel, but they could have been decent about it and at the very least prorated the month for me. Their company policies stink and I will not use them in the future.