Maytag/Whirlpool - When Touchpads, Heating Elements, and Customer Service Don't Respond
Maytag Dishwasher 2009 - Complaint
BENTON HARBOR, MICHIGAN -- Yikes, after only 4 years of once a week use (there's only 2 of us) the touchpads on the Maytag dishwasher don't work. Replacing the front panel -yes that's what it takes - will cost about $250 plus installation. A call to Maytag and I find out that they have also recalled the heating element and the dishwasher is unusable. After 45 minutes on wait or being kicked from one dept to another, Maytag's customer service supervisor (who said she'd call back)has yet to do so. (I've spoken with her once requesting a replacement for my lemon) but no answer yet after 3 weeks and 2 voice mails - last one today.
Yes, the Maytag repairman is sleeping somewhere - the company just charges its customers to replace poorly designed products. Is this a function of being bought/merged with Whirlpool? Anyone know?