Enterprise Car Rental - Insurance Misinformation
SMYRNA, GEORGIA -- After a recent accident in which my daughter had to rent a car we were referred to Enterprise by Travelers Insurance Co. My policy covered $30/day on the rental. My daughter was unaware that comprehensive coverage carries over to the rental and was told by Enterprises' employees that most people carry additional insurance at $18 per day. Being ignorant in such matters she signed up for the coverage and they quickly drafted her account for a total of $185.Enterprise employees told her most people elect to carry this additional insurance and when she heard most people she thought she had to as well. She should have been given all the facts before making a decision but was not. They drafted her account quickly before I could find out about it and were rude when I complained.