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JC Penney - Fired at JCP!

Women's Department - Complaint
Review by xrawr.lily.x on 2013-03-12
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
WAUSAU, WISCONSIN -- I've worked for Jcp for months, almost close to a year. Good sales specialist, got 1-2 icaps weekly, kind to customers, hard worker, (depends who I work with I usually do most of the work..registers, put clothes back, straighten, SPACING the racks!, fitting rooms, etc. while my coworkers just stood there and talk crap about every customer and the managers, ESP the coworkers). I asked off for a family emergency sat-mon because my grandpa is EXTREMELY ill. And they DECLINED it. I didn't show up to work because it was a family EMERGENCY. And they KNEW about it!! I come home from out of town and find out they fired me. And found other people to cover my shifts. Just like that. I couldn't call in because in my culture it's very disrespectful towards my family using technology like phones, cameras, iPods, laptops, etc. because it was spending as much time w/ my grandpa before he passes away. Jcp store #2062, WORST place to work. I HAVE job experience and get paid $7.25 while my friends who go to school with me, in the same grade get $7.75-8 with NO job experience and do absolutely NOTHING at work.

In my interview they told me I'd get 7.75 as well, I said something to them and they said they'd change it but I guess they never listened! The managers there ALWAYS sided with the ones who work there the longest, which is ironic, because there the ones who talk crap about them and are lazy. Me, being pregnant and a full time high school student they expect me to work everyday, 4-5.5 hours and usually 8 hours each day on the weekends. And they expect me to close by myself. Meaning straighten clothes, keep an eye on registers, put carts of clothes away with my nausea and dizziness.

Good prices on clothes but the Worst place to work ever!
Comments:
Posted by leet60 on 2013-03-13:
I can empathize with your situation and am sorry your relative is ill. I hope that there is a speedy recovery in the future.

You made reference to being a high school student, so it is obviously early in your working career. While many employers are "family oriented" you will find most retail companies are not. Their chief interest is maximum profit at the lowest cost. Retailers, and almost every other employer in this nation have a "no call - no show" policy. For most unexcused absences of 3 consecutive days are considered job abandonment and generally result in termination of employment.

Posted by clutzycook on 2013-03-13:
I'm sorry your grandpa was ill, but not calling in for work or at least finding someone to cover your shift would be grounds for termination no matter where you worked. Not sure what the discrepancy in pay was about. Jobs can be completely arbitrary when it comes to paying people and hiring and firing them. Such is life in a work-at-will state.

Just think of it this way, JCP is probably not going to last much longer so you're just ahead of the pack.
Posted by yoke on 2013-03-13:
The OP did everything needed to let JCP know they could not be in due to a family emergency. It is obvious the family had to go out of town and did not want to leave a teenager home alone. Shame on JCP for not working with this teen to get the time off.
Posted by BobSF on 2013-03-13:
The OP took off work for the family emergency without permission. This is grounds for firing in most companies. I do agree, JCP should have tried to work with the employee.
Posted by JAKFK on 2013-03-13:
The OP asked for time off and was refused, but took the time off anyways. Not much to argue here from a business standpoint. We could go on for days having moral and ethical discussions, but from a business standpoint, it's pretty cut and dry.
Posted by yoke on 2013-03-13:
Yes, the OP took off work without permission, but JCP was well aware of the situation and it is a shame that they would not work with the family. IMO the OP did nothing wrong, the call was made that the OP could not make it in. Would JCP have told someone who was sick they had to come in?
Posted by clutzycook on 2013-03-13:
Yoke, she had asked for the time off beforehand but was refused. She then took off anyway and because she did not call them to let them know of this, it was probably assumed that she would be there for her scheduled shift, so as far as the store was concerned this would have been a no call/no show
Posted by Chaparrita on 2013-03-13:
My brother was in a bad car wreck last July and I took 2 days off work. I got written up and nearly fired for doing that (I don't work at JCP). Some companies don't view family emergencies as a reason to miss work. Now I did work for another company once that let me take time off when my grandma was really sick. Different rules for different companies. Nice to know JCP doesn't value their employees all that much
Posted by yoke on 2013-03-13:
clutzycook, I agree with what you are saying, but JCP was well aware of her needing the time off to be with her family out of the area in an emergency and someone at the store decided to be a jerk and say no. I wonder who she spoke with when telling them of the family emergency? As a parent i would be in talking to the GM of the store and tell them what had happened, but also explaining to my child you are not going to work in a place that does not value their employees. It is appalling that JCP would expect the parents to leave a minor home alone for an entire weekend.
Posted by Susan on 2013-03-13:
Who at JCP did you inform that you needed the time off for a family emergency? Was it a floor supervisor, department manager or HR? This type of request should have gone to HR and you should have had documentation that it was approved before taking the time off. Unfortunately this situation is considered job abandonment and the termination is justified. This has nothing to do with whether or not you are a good employee or if JCP values their employees. Rules are rules.
Posted by Anna Molly on 2013-03-14:
Best reply, Susan.

Posted by Jeff on 2013-03-14:
Welcome to Corporate America, kid! Where these places only care about one thing. Making the most profits and paying the least amount of money. Whoever wouldnt let you have time off is obviously another beurocratic jerk who only cares about themself. Im sure if THEY had a family emergency and needed off, they would have gotten it no questions asked.

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