DishTV is a SCAM
TV & Internet - Complaint
HORSHAM, PENNSYLVANIA -- I bought a house a year ago and was on a very tight budget. Thought about getting basic cable and internet instead of Verizon FiOS which I used for years. I looked online and found a DishTV deal for $59.99 for TV & Internet. I called DishTV and a guy took my order and asked my credit card coz the deal required $19.99 installation fee. He didn't tell me there is a two years contract agreement. I didn't sign or said yes to any contract. They install the service within a week in my absence and my wife's presence.
When I got home and saw two giant dish antennas on my roof and the picture quality of the TV was even worse than what I was getting with an regular antenna. I called right away and cancelled the service and demanded to remove the antennas which they refused to. I was told that the antennas are my property now, only I have to return the receiver. I was so mad and yelled at them and told them to take the antennas off coz I didn't want any eye sore on my roof. After two days they sent someone and took the antennas off but left so much nut and bolts and brackets on my roof. They told me that they can't take them off. I will have leaky roof if they do that.
Next day I got a call about the service and girl asked me how do I like their service. I told her I cancelled it and she told me that my account is still active. I requested her to close the account and she told me that I will have to pay $900 early termination fee. I couldn't believe what she said. After that, I spoke with several different people, some tried to sell the service to me, some were just nasty, some tried to be very nice but no one helped me. And at the end I gave up. After few months, I started getting collection calls. Yesterday I found out that there is $1100 collection on my credit score. I don't understand what to do and and how to get rid of these charges. I don't have that kind of money. I have other priorities to take care.
How come these companies get someone's social security number. I am pretty sure I didn't give them. Any help will be highly appreciated. Thank you in advance.