Stuhrling Watches - Poor Quality Watches

Complaint

Review by bkingalls on 2013-03-14

Rating:

BRONX, NEW YORK -- I purchased a Stuhrling Original Watch from TJ Maxx in Palm Springs, CA. The watch was about $200.00 not including tax. I got the watch home to my house in Los Angeles, CA and noticed that the wording on the face of the watch was misspelled! The word "original" was missing the "L"! I contacted the company via email and after going back and forth numerous times. They wanted me to pay to ship it to them to fix and or replace the watch. I was also supposed to pay to have it insured. After complaining a little more I was told that they would waive the $20. shipping fee they were going to charge me. I would still have to pay to have it shipped to them as well as insure it.

The watch is obviously poorly made and not worth buying. I ended up returning it to my local TJ Maxx. I asked the clerk what they were going to do with the watch and she said it was going to be put back in their case to be sold! I said to her that some other poor unsuspecting soul was going to notice the same thing and all she said was, we don't have a warranty with Stuhrling. DO NOT BUY THESE WATCHES!

Comments (2)

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Comments:

Posted by trmn8r on 2013-03-15:

You're lucky that you didn't let this go any further, in my opinion. Sounds like cheap garbage. Thanks for letting everyone know.

Posted by ChuhBaca on 2013-03-15:

Well, the problem with this is you bought it at TJ Max. Those stores deal in items that are sellable, but still have slight cosmetic defects. That mispelling is likely why it was sold at TJ Max to begin with.

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