Salvation Army (Rodchester Hills MI) Complaint - Humiliation
RODCHESTER HILLS, MICHIGAN -- While shopping on 2/4/06 at the Salvation Army, there was a mix up on pricing for a set of Bunk Beds that I wished to purchase. The young gal at the register charged me for one tag instead of two, I informed her of the error and told her that I believed that they were $99.99 Each, with the mattresses as it listed them as two piece, (each bed having a tag with the same price on it). After some assistance from a gentleman, it was determined that the two piece meant the two bunk beds, so I then requested to purchase the two mattresses, and paid for them as such, even though the cost was more to me. When they were taking apart the beds and loading them, the manager came over and informed me that the beds were $99.99 each and that the mattresses was a separate charge on top of it. I persued the fact that "2PC" was written on the tag and asked her to explain what "2PC" meant. The manager proceeded to tell me that it was not written on there by anyone that worked in the store, and that it was people "like me" that took advantage of the Salvation Army and stole items and remarked items so I could get it cheaper. I was humiliated and could not believe that I was being treated as a theif in their store (A company that advertises, religion, good will and donations to the poor?)I called coporate headquarters in NY to inform them what had occured and to my surprise,________ YUP no response from them as promised. So Before you think of Shopping at Salvation Army, or donating to Salvation Army, keep in mind what is truely rooted under the skin of this Organization, You may want to consider donating to another place. I know that in the future I will shop at other thrift stores as well as Donate, I will also pass up the Bell Ringers they provide at almost every store front during the Christmas Season from now on.