Metro PCS - Dishonest-False Advertising. Poor Customer Service
KALAMAZOO, MICHIGAN -- I have been a customer of MetroPCS for several years. But today will be the end. Bought a LG motion phone at advertised price of $49 after $50 in store instant refund and then a mail in rebate of $50 So it ended up costing me $129 out right as the rebate doesn't apply to current customers only NEW ones. What a way to crap on dedicated customers.. All the better to take advantage of new ones. Sold me this phone and didn't even bother to tell me how to tell me how to turn it on.
Don't bother putting insurance on your phone as it doesn't do any good. It's always the customer's fault.
They DO NOT stand behind their merchandise.
ALSO, one of the branches had their "music" up so loud I couldn't hear a thing. but was told by another store that it was a "college campus store"
There wasn't a kid in the store only a bunch of older adults.
They might have the "cheapest" plans and no contract but they do very poor customer service.
READ the small print before you buy anything!
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