Dillard's at Vista Ridge Mall - Bad Customer Service
LEWISVILLE, TEXAS -- I got a shirt for my Birthday 3 days ago and it was too big. Went to Dillards since the shirt had the tags. I was thinking that they will exchange and I could also shop and apply for the card etc. Three people in the Men's Dept and nobody was able to either help me? All I was asking was for an even exchange. I was told "sorry but we can't exchange with no receipt"? Are you kidding me?
I just told them, it was a Birthday gift. You will think that they will find a way to help me but No. They could have easily exchanged it and even verify that my Birthday was a couple days ago with my Drivers Licence. I was not even asking for a refund Was I? They lost a potential Customer without even becoming their Customer.
More Reviews on Dillard's at Vista Ridge Mall: