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Cricket - Phone Defective
Cell - Complaint
Review by panchovilla on 2013-03-18
Rating: 
SAN ANTONIO, TEXAS -- I went to get a phone for my daughter..in Santonio store in front of South Park Mall ......they tell me..I have 30 days for a full refund if I have any problems..well the phone screen went out after 2 days..my daughter took it back..they told her she needed it to buy another phone...even if was no physical damage,,,they agree it was a defect..but nothing they can do..they lie..to make a sale...please don't get on that trap..say no Cricket....no Cricket...
Comments:
Posted by Cricket Wireless on 2013-03-19:
I'm sorry to hear about your recent purchase, Panchovilla. We are happy to have a member of our corporate customer service team assist you direclty. Please visit our dedicated online support tab on our Facebook page and a member of our team will be in touch. http://mycrk.it/11VeOCX
Thank you,
Ryan on behalf of Cricket
Thank you,
Ryan on behalf of Cricket
Posted by Soaring Consumer on 2013-03-20:
Did you pay with a credit or debit card? If so you should be able to dispute the charge, on the basis of failure to honor the return policy and implied warranty.
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