T-Mobile - Defective Phone
Cell Phone - Complaint
BREA, CALIFORNIA -- I purchased a new phone, I WAS TAKING PHOTOS of my grandchildren and when I went to look at my photos their were two unfamiliar faces. When I pushed the screen to see who it was it was a porn video my granddaughters were sitting with me got a quick look at what it was. They are 14 and 15 years old, I don't think this is right.
When I complained to the store where I bought the phone they said they would send me another phone, but the phone they sent was a refurbished phone. I sent it back. Why should I accept a refurbished phone when I paid for a new one and paid the extra warranty. Also my fiance and I went to have some photos developed and there was more porn in our photos which was embarrassing for the both of us in the middle of Walmart. I no longer want to do business with these people but I'm on social security and cannot afford to pay out the contract or mess up my credit.
If I had the means I would sue, this is not right and they do not pay attention to my complaints, I need help.