www.Bedroom-Furniture-Direct.com Compliment - Looking for a reliable furniture company? Here it is!

Review by guchiedad on 2006-02-09
NORTH CAROLINA -- After our big nightmare ordeal with Levitz, we went shopping around for another bedroom set. Unfortunately, we really liked the one we had gotten and returned from Levitz. They wouldn't tell us who the manufacturer was, but after a thorough search online, we found them, and their dealers.

We took a chance on this online furniture company (i know, i know, but we really wanted this particular set). Well, let me tell you how *wonderful* this company has been. Not only did they give us a time frame, but they delivered. Furthermore, they used a delivery company that was extremely courteous and helpful. On the delivery date, there were a few missing pieces. I called the company, and they were quick to get me replacements. There was NEVER more than two rings before an actual person answered, and there was never a hold-time for me. I was always able to speak to a manager whenever I called. The manager, James, was equally courteous and friendly. There were times when I left him a voicemail. He CALLED ME BACK within an hour!

Needless to say, I would certainly buy furniture from this company again. The words "customer service" absolutely applies to this company. Although since I already have "bedroom furniture", I can only highly recommend this company to others. It's so nice to finally have the bedroom set we always dreamed of. A lot of people on this site have posted furniture company problems. This is definitely a company to consider if you're in the market for bedroom furniture.
Comments:5 Replies - Latest reply on 2006-02-20
Posted by guchiedad on 2006-02-09:
Wow. I received an email from the company regarding my post. I didn't think companies got a hold of what we posted here. Anyway, they let me know they have other websites selling furniture other than bedroom set. The list can be found at http://www.csnstores.com/companies.asp . I'll be sure to look there for other furniture.
Posted by ejack053824 on 2006-02-09:
Well I am looking to refurnish my house so thanks for bringing this company to my attention. They will be considered.
Posted by D. on 2006-02-11:
EJ...all you need to refurnish your house is a new seat...you know the wooden one with the big hole for big people and the little hole for the little people...you may want to change the little curtain you have hanging over that cresent moon cut out that you call a window too...HEHEHEHEHEHEHEHEHEHE LOLOLOLOLOLOLOLOLOLOLOL...I'm so funny...
Posted by dsmith68 on 2006-02-13:
I really value posts like this. I am always searching for companies that provide good customer service. When I find them, I use them consistantly, even if their prices are a little higher than others.
Posted by ejack053824 on 2006-02-20:
Basher what trailer park do you live in?? You sound like a woman of experience over there. You can come live in my 3000 sq. ft. house if you like.

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