www.Bedroom-Furniture-Direct.com Compliment - Looking for a reliable furniture company? Here it is!
NORTH CAROLINA -- After our big nightmare ordeal with Levitz, we went shopping around for another bedroom set. Unfortunately, we really liked the one we had gotten and returned from Levitz. They wouldn't tell us who the manufacturer was, but after a thorough search online, we found them, and their dealers.
We took a chance on this online furniture company (i know, i know, but we really wanted this particular set). Well, let me tell you how *wonderful* this company has been. Not only did they give us a time frame, but they delivered. Furthermore, they used a delivery company that was extremely courteous and helpful. On the delivery date, there were a few missing pieces. I called the company, and they were quick to get me replacements. There was NEVER more than two rings before an actual person answered, and there was never a hold-time for me. I was always able to speak to a manager whenever I called. The manager, James, was equally courteous and friendly. There were times when I left him a voicemail. He CALLED ME BACK within an hour!
Needless to say, I would certainly buy furniture from this company again. The words "customer service" absolutely applies to this company. Although since I already have "bedroom furniture", I can only highly recommend this company to others. It's so nice to finally have the bedroom set we always dreamed of. A lot of people on this site have posted furniture company problems. This is definitely a company to consider if you're in the market for bedroom furniture.