Programming Price Missquoted - Complaint
JACKSONVILLE, FLORIDA -- 23 months into my contract, I upgrade my equipment for free, and sign a new 2 year prison sentence after receiving fabulous promotions through the mail. They offered free upgrade and a rate that was $10 a month less than I was currently paying. Now I get the bill and it is the same and it will cost me more after my 12 month promotion than I was paying previously. I am told that my quoted amount did not include tax and that their are additional fees associated with the CRAPPY HOPPER. It only supports 1 TV for free. There is a fee for each set. The hopper only has 3 tuners as opposed to 5 with Direct TV. They will not let me out of my contract and will not negotiate the monthly bill. I was told that the promotions are for new customers and that they would as soon stick it to anyone that they have in a current contract.