Sears - Will Be Talking My Husband Out of a Craftsman Tractor Since They Can't Even Get the Order Right. Wow.
Trying to Purchase a Lawn Tractor
ONLINE, NORTH CAROLINA -- Dear Sears,
The online ordering nightmare just got worse. Now after two phone calls (with people that do not speak English very well) and several hours on the computer and finally getting it to go through and get a confirmation number....guess what, the order has disappeared!! The lawn tractor and two attachments were supposed to be delivered today, when they did not come by midafternoon, my husband called and the order confirmation cannot be located. Unbelieveable. At least it was not charged to our card. So now the pricing is not the same, we would have to pay more.
I think we should get the Cub Cadet he was looking at to start with at another store. If they cannot get a major purchase right, not sure they could handle any service needs.