Enterprise Car Rental - Enterprise Damage Recovery and Car Rental at Gallows Road Fairfax Va
Damage That I DID NOT CAUSE - Complaint
GALLOWS ROAD, VIRGINIA -- Please help with some advise. Enterprise is charging me $983 for a pre existing damage after I was assured that nothing larger than a "golf ball size dent" was on the car but there was a dent that I could not see because it was raining and kind of dark when I picked up the car.
The manager was "out" so I could not speak to anyone when they filed the report. Help! I am unemployed and had to rent the car beacuse someone ran into me during the snow storm.
I bought my car from Enterprise and I have been renting from them for the last 15 years. I am being thanked for the loyalty by being sent a very expensive bill for a dent I did not cause. Incident was on 1/31/2013. Receive the letter with damage about on 3/2/2013, Please help!