Ashley Furniture - Poor Product - Poorer Customer Service
Memory Foam Mattress - No Full Disclosure on Availability of Products - Complaint
SAN DIEGO, CALIFORNIA -- NEVER, EVER Buy from Ashley Furniture. First of, they made it seem that they had the inventory on hand for items we wanted to purchase. We wanted to purchase beds and a dining set. They advised us that they would call the next day as to when they would deliver.
Then they call and said they would not have anything available for up to six weeks.
We then went in to ask for a refund since the items were not readily available as we were lead to believe. Sorry, all sales final.
Then they we exchanged our mattress purchase for another item that is available on, which obviously is now 50% more expensive. We take it, and the mattress is not suitable so we try to exchange it for another.
Sorry no exchanges!!! And we still have not received our dining set 3 weeks later.
NEVER EVER AGAIN WILL WE PURCHASE AT ASHLEY'S AND WE HAVE SENT THIS TO ALL OUR FRIENDS IN THE NEIGHBORHOOD!!