Starbucks makes bad business decision to change scones
UNION CITY, CALIFORNIA -- After a five month break I returned to Starbucks for a latte and my favorite blueberry scone and find they have replaced it with an item that doesn't even resemble a scone. It is half the size, tastes like a piece of dry cake with no flavor. The clerk was rude when I asked about it and service took forever. I will be taking my business to Peet's Coffee from now on. Starbucks prices are beyond high and quality has gone down hill steadily for the last year.
Bad business decisions and poor customer service chase away customers!