Verizon Wireless - Verizon Has Zero Customer Loyalty
Wireless Service - Complaint
SPOKANE, WASHINGTON -- I've been a Verizon Customer from day one when the company was formed. I've loved it and have recommended them for years. I've always been able to keep my current phone plan and price and still get upgrades to my phone every couple years.
In Oct of 2012, that all changed!
Now if I want to keep my unlimited data plan (which they quit offering) I have to purchase my phones at the full retail overprice or from 3rd parties. I am only eligible for upgrade pricing if I choose one of their more expensive and less data for the money plans.
Verizon has zero customer loyalty and I highly recommend that you do not signup with this company any longer. Both Sprint and T-Mobile still have fair priced unlimited data plans and still allow long time customers to keep their old plans and pricing while still receiving upgrade and free phone pricing.
Yes the other companies don't have as good a network coverage, but unless you spend most of your time traveling in the mountains or deep desert, you'll rarely be out of coverage and you will save a fortune over Verizon's higher priced limited data plans.