Lazy Boy - Product Sucks
Lazy Boy Recliner - Complaint
WHITE PLAINS, NEW YORK -- I purchased a recliner and had it delivered the same week on 2/20/13. Within a week, when I went to recline the baseboard which is made of compressed word cracked in half. Ok, so I figured it's under warranty, let me call and replace the broken board.
I am on my 4th call, still trying to get the piece fixed that I bought on 2/20/13. Here it is, 3/25/13 and still waiting for this piece of board. Now remember, once you receive this piece then you have to call and have a rep come out to fix it. As I can see, I might be able to use this piece of garbage by mid winter.
I never write negative reviews but Lazy Boy sucks. I would not recommend this store or any Lazy Boy products to anyone.