Indy Air Care - Total Waste Of A Morning Off Of Work!
Air Duct Cleaning
INDIANAPOLIS, INDIANA -- I had an appointment with Indy Air Care today, they were over an hour late and smelled like cigarettes so badly that when they left I had to spray Lysol in my home! They tore my furnace apart and told me mold was growing in there badly which conveniently I was too short to see for my self, when my husband came home from work he took a look for himself and said it was not as bad as I had made it sound on the phone.
They then went through my house turning my furnace vents upside down and then brought a very, very dusty shop vac into my home and swept them off for me and left a trail of dust and tree leaves in my living room & hall way.
Once this was done, they both went outside and sat in their un-marked company vehicle and when they returned they had a quote for an entire system cleaning with a UV light included for over $800.00. I told him I would have to discuss with my husband and then politely turned him down and told him that we only wanted to have the ducts cleaned for the $39.95 that we had made the appointment for.
Then he proceeded to tell me that if I would let him do all of the work, he would take off 15% as long as I promised to hand out their business cards. Again, I told him no and he then told me that his boss said that they could offer me a few of the items on the list at no cost if I would let them do all of the work, I again told them no so the technician went back to my basement, put my furnace back together and was rather rude for the rest of the visit. Both Indy Air Care employees asked to use my restroom which was fine but the man must have went in there over 5 times in a 1 1/2 hour visit - I am not certain what he was doing in there but that was pretty unprofessional.
They also forgot a trash bag so I had to provide one and when there were finished, they left their mess for me to clean up. Not real impressed with this company & I wish that I had read review before I let these people into my home. My advice, research the company before they enter your home and be prepared to feel like you are being pressured for services that you do not really need - I have been researching the things that there were going to do to our system all afternoon and that is all stuff that my husband is able to do - for free.