Burger King - 20 Minute Wait On Average For Food Drive Through Or Lobby
BLOOMINGTON, INDIANA -- Burger King Bloomington, Indiana W 3rd Street. I went into the lobby a pregnant lady waiting to be served, I walked in with one of their works who had been outside smoking, 5 min later the guy that was outside smoking finally asked me what I wanted the pregnant lady beside me said I have been waiting over 10 minutes and no one has asked me what I wanted, so the guy asked her and she told him, he said we no longer care that item, she said it is right there on your menu, he said yeah we need to take it down, so she ordered a sundae and told them that they have the worst customer service that when a person is standing in front of you for 10min you might want to ask them what you need.
Then a lady from the lobby comes up and said this sandwich I ordered was suppose to come with cheese after a little argument the work gave the lady a cold slice of cheese on the side. Then he finally took my order, then a guy walked in behind me half blown out of his mind and I said you better be ready to wait, he said not me I work here, he went around the corner, went in the back made him a sandwich fries and a large drink and came back out before I had got my order, then they kept having to redo the drive thru orders because they kept making them wrong, a lady comes from outside and says in a extremely mad voice I want to talk to the manager now, they started to argue when the manager said come over to the side, I still do not have food.
Finally when I got my food it took 21min I times it and the lady who was yelling was still waiting for something, and not one employee even seem to care, even the manager who I over heard said been do this for 19 years, get some people in there that care. I will not be there again the place was dirty in the back and the works looked that way as well. I went through the drive through 2 weeks ago and it took over 20 min and 2 cars ahead of me just left, I feel stupid just saying I waited that long, I ended up getting the 2 people in front of me order and had to tell them sorry they left, then with my order setting right at the window paid for and almost in arms length the window work left went out the door I am guessing the bathroom, came back a few minutes later, looked at the bag an seen that he had forget to give me my order and handed it out to me and said sorry I though I gave it to you. I am guessing they do not drug test there or they would be out most of their works, go try it and see if your luck is any better and watch how surprised you are on how bad the serves is, this is my first time ever writing a review but I though it was my duty to let people know.