Sofa Express Complaint - Cushion replacement - Waiting for cushion replacement
BUFORD, GEORGIA -- I cannot believe the lack of communication this company has. I called the customer support now 14 times. I get all the right answers from my representative but no action. The sofa was bought in May June 2005 and today it looks like it's 5 years old. Flat and shifting stuffings. I am not asking for my money back, just fix my cushions. Was promised delivery on Dec. 20, 2005, today is Feb. 13,2006. Where else can I do?
What can you do to convince me to shop or recommend this company to anyone?