Time Warner Cable - Time Warner Is Only Nice To "New" Customers.
Tv/Phone/Internet Cable Service - Complaint
CHARLOTTE, NORTH CAROLINA -- I have been a Time Warner Cable customer for several years. They had a great deal when we signed up initially but after 12 months, once we were settled in with the service, the price went up and now we find that "NEW" customers are getting billed at about half of what we are billed and Time Warner just doesn't give a hoot. I know it will be a real pain to switch everything to a new company but it needs to be done. If enough "OLD" customers did it, perhaps Time Warner might change their policy and show a bit of loyalty to existing customers.