Lowes - Dangerous Dryer Installation
Appliance Install - Complaint
NORTH EAST, MARYLAND -- I built a brand new duplex. My tenant purchased a washer and dryer from Lowes with delivery and installation. They told them it was a brand new place and told them to include whatever it needed. They sold them a aluminum foil dryer dryer vent hose and a 4 wire plug cord. The tenant called me and told me the installers did not have the pipe to go to the vent, nor did they have the clamps.
I picked up a 4" aluminum pipe and clamps. I had to unhook the washer, pull both appliances back out to hook up the dryer. Also I noticed that the installers ran the dryer wire into the dryer without a romex clamp. It would only be a matter of time that the vibration of the dryer would cut into the wire and cause a dead short or possibly a fire.
I went to the Lowes store and was told the installers don't have the clamps for the dryer vent, pipe, nor wire clamps on their truck. I would like to know how this is called installation. Delivery yes--install--I don't think so. I had to un hook the wires, put in the romex clamp, hook the wires back up and put both appliances back in place. Don't pay Lowes (or any other company for that matter) for installation if this is what they are going to do. Installation means ready to use. Dryer vent pipe, clamps and wire clamps (romex connectors) doesn't take much room on a truck, and I am sure the customer would not hesitate to pay the little added cost if required. I am sure the installers make a pretty good living and should not take dangerous shortcuts.