Arvest Bank - Switch from Bank of America to Arvest goof
BRANSON, MISSOURI -- We have been with Bank of America for over 20 years. When we heard that Arvest was buying them out in our area I looked up reviews for Arvest. There aren't very many good reviews on them so we decided to switch to a local bank. We kept our Bank of America account open until the 1st of April because of a direct deposit that comes on the 1st. We had already received Arvest debit cards and a new account number and a paper telling us not to use Bank of America cards after March 25th and to start using the Arvest ones then. We never did use any of the Arvest stuff because of the new account at the local bank. After we found out our direct deposit had for sure gone through the local bank my husband went to Arvest to close that account. He was told we never had an account with them even though he had the paper with the account number on it with him. Turns out they had returned our account back to Bank of America and we were never told, I called Bank of America and closed the acct. What if we had tried to use the Arvest cards?
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