Best Buy - Poor Customer Service
Large Appliances - Complaint
WESTBURY, NEW YORK -- I ordered a stacking worlpool washer and dryer. I had to call three times to get a time when they were going to come for the next day. They showed up with the washing machine and told me the dryer is no longer available. I changed my phone number and every time I spoke to someone they still had my old phone number on the order. So like a fool I kept the washer figuring I could get the matching dryer at another store only to find out the washer was the wrong size. I needed a 36inch tall and it was 37 and a half.
So then I started with the return process. Another unbelievable nightmare of long waits to speek to someone to get them to come and pick up the machine. Again they fed me back the wrong phone #. I will never buy appiances from them again. The staff is incompetenet and could not care less. They don't pick up the phone or return calls.