Overstock.com Informative - Overstock.com slow shipping
Thought this is about a small purchase (under $15), it still irks me! First let me state that I purchase many things over the internet, so I know from experience that I have a legitimate gripe because I never waited so long for an item. I purchased the book "Small Steps" by Louis Sachar for my daughter, who was anxiously awaiting it. It supposedly shipped on January 20. Now I know that media mail can sometimes be slow, but I have received and sent things via media mail and never waited more than 7 or 8 days. After waiting for my daughter's book for the requisite 15 business days, I sent Overstock.com 3 emails asking when I can expect a credit since I never received the book. In the meantime, I bought the book at a store because I felt bad that my daughter was disappointed day after day. It took 3 days to get a response from overstock, and they stated that they would have to do a trace, blah, blah, blah. Well, I checked the tracking today, and now my book is in New Jersey and is enroute. I think that it was never really shipped on the 20th, but was shipped after I sent the email after the three weeks were up. I'm not even going to deal with sending it back to them after some of the complaints I've read about people trying to get credit from them, I'll sell it on ebay and lose a couple bucks instead. I will never order anything from them again, I'll stick with buy.com for books!