Popeye's Chicken - Awful Experience!
Surf & Turf - Complaint
LAVISTA, NEBRASKA -- Got Surf & Turf. Fries were hard - I couldn't eat them. The chicken was just scraps with tons of breading. No sauce was included as stated on TV commercial. The only decent thing was the biscuit - it was awesome.
Called location and talked to a manager with terrible attitude. He didn't care at all that the fries were hard and that I wasn't happy. When asked why I didn't get sauces, he said in the most condescending tone "How would we know what kind of sauce you want?" When I asked him why no one asked me what kind of sauce I wanted he responded that they don't ask the customer, the customer has to tell them what they want.
I haven't been to a Popeye's in many years - this time I thought I'd give them a chance and didn't go to KFC - what a mistake. To say the least, will never go to a Popeye's again. Have been telling everyone about my experience.