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Jones of New York - Returned Merchandise to Be Exchanged Nevere Heard From Them or Seen Anything of the Merchandise That I Sent

Velveteen Pants and Shirt
Review by fayparker on 2013-04-07
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
My daughter in law gave me a beautiful velvet pants and jacket. It was too small, so I sent it back to the company in New York. I have never heard a word from them or received my pant suit back. I am very disappointed in this company.
Comments:2 Replies - Latest reply on 2013-04-07
Posted by Soaring Consumer on 2013-04-07:
Did you get an RMA approval from the company first before you sent it?
Posted by biomajor on 2013-04-07:
Do you have the tracking information that shows that it was received? If you do, then call the company with the tracking numbers and tell them. Your daughter in law may have received the refund, also, because she bought it. Ask her to double check.

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