Kmart - Ripped Off
ROCHESTET, NEW HAMPSHIRE -- I bought a Proscan 39 inch TV at Kmart. I had it on layaway and took it home on December 15, 2012. On April 3, 2013 the sound went off. I called Proscan because I had the manufacturer's warranty stating they would repair it or send me a refurbished one. I would have to pay to have it shipped to them.
I called Kmart because I bought their warranty they told me there was nothing they could do. They were rude and unwilling to help out. They refused to take the TV back and exchange it for a working one.
Kmart is the worst customer service outfit I have ever dealt with. I will never do business with Kmart or Sears so now I'm out $300.00. They take your money, but won't back up the products they sell.