AT&T Cable Services Complaint - Malicious disconnection and destruction of satellite equipment
ARLINGTON, WASHINGTON -- I cancelled my AT&T Cable service on November 19th and scheduled the equipment pick-up on November 26th. When the AT&T Cable serviceman arrived at 5p.m. on the 26th to pick-up the equipment he also disabled our satellite equipment. I didn't realize this until after he was gone so I fixed what he had done but not until after I discovered that he had destroyed some of the connections to the satellite we had installed. I was intending on keeping AT&T's basic cable service for our local channels until this incident happened. This is the first problem I have ever had with any of AT&T's services and I never expected such a malicious and deliberate act from a company like AT&T. Sorry I don't have my account number, I'm waiting on my last bill.
To help keep me as a potential future customer, I would like the following:
I would like to know that this individual will be informed that this behaviour is not condoned by your company.
At the very least I would like a response from your company regarding this incident. Thank you for your time.