Don't buy big ticket items from Overstocked.com
Mattress and Box Spring Set
MILFORD, CONNECTICUT -- I purchased online a mattress and box spring set for $529. I canceled the set 5 days after ordering, as a friend gave me her set. Overstocked took my cancellation over the phone, however to be sure I also canceled it online. They now want to charge me $180 restocking fee. I disputed the amount of money from my checking account, yet overstocked continues to write to me regarding, the fact that they are only returning 349.00.
They never told me this upon ordering the mattress. Although my bank has issued a dispute, Overstock threats continue to bother me. My bank even suggested I close my bank account and get a new card, so overstock doesn't sneak in this charge.
I have written to the Better Business Bureau, and to the Dept of Consumer Protection. Don't buy Big Box items from Overstock.