Like an Imaginary Friend State Farm Isn't There
Insurance - Complaint
INDEPENDENCE, MISSOURI -- I recently had my home broken into and had several thousand dollars worth of tools stolen. They literally almost emptied my garage other than the two pieces of equipment that take more than one or two people to carry.
I contacted the police and made a report and also filed a claim with my insurance company, State Farm. For some reason there was a delay on being contacted by the claims department because of interoffice computer issues. When the claim finally got to the claims agent it was a week and a half after the claim was filed, which was no ones fault necessarily, as these things do happen. But, what caught me so completely off guard was how I was treated and spoke to as a customer by a minimum wage mentally challenged representative of that company.
It started with a 2 1/2 hour interrogation about my life and the kind of person I was and my credibility, and in not so many words all but came out and called me a liar and a thief and worded it to say that I stole my own belongings out of my house to commit insurance fraud and collect a check.
As it stands now, I am filing a complaint with the state insurance commission and also let the insurance company know that I don't want a dime. They had their chance to make it right and handle my claim "fairly" and "in good faith" and once again they are the true crooks behind insurance fraud. If I don't pay my premium on their notice, they drop me. If I have an issue there's always a loophole or way for them to get around it. Rest assured, it wasn't the first problem I had with them in the almost 20 years I was a faithful customer. But, I can guarantee you for me and my other 17 family members it will be the last.
State Farm has committed insurance fraud and stolen from us for the last time. Anyone else that has a theft claim beware as they will try to word you as a liar and thief and try to get out of paying you before your claim has even been listened too!