Magnuson Hotel - False advertisement

Indoor Pool. Restaurant, Bar, and Fitness Center - Complaint
Review by fatherslove316 on 2013-04-08
Rating: StarEmpty StarEmpty StarEmpty StarEmpty Star
NEWPORT NEWS, VIRGINIA -- Booked through booking.com. Got hotel pool closed for inspection issues restaurant and bar closed and fitness center being renovated. None of which is mentioned. Tried get refund or discount manager said was notified as that was a lie because booked through website by booking. Com me and booking. Com get runaround will be contacting Better Business Bureau wasn't even notified when checked in.

They just pocketed our money. Don't trust them.
Comments:1 Replies - Latest reply on 2013-04-09
Posted by TomSF on 2013-04-09:
I hate when that happens. If you had booked directly with the hotel you probably would have been notified if any of the facilities were not op0eration but not always.

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