Sears Complaint - Technician number 0918839 broke my furnace!
HOMEWOOD, ILLINOIS -- I had Sears perform a preventive maintainance check of my furnace...the furnace was working good before the technician serviced the furnance. Later on in the day, I noticed the house was getting cold...the furnace was not working!
After numerous telephone calls to Sears explaining the problem, and saying that it was an emergency, they said that all they could do was try to be at my house by 5:00 P.M. I asked to speak to a supervisor, but nobody called me back.
Do not buy a Sears furnace, or you will be left in the cold!