TheFurniture.com (SpektorUSA) Complaint - Buyer beware!!! False advertisers and horrible service
Had a horrible experience with them. Bought a bedroom set. Well look at the irony...they claim that the platform bed that I ordered (as advertise on their website) does not come with a platform - they simply said it is a mistake on their website - for heavens sake...it is an online-store and if they cannot have the right information there that's just false advertising. Secondly, after lot of insisting they sent me the invoice from the manufacturer which has 2 additional pieces on it that I haven't received....there reply Oh! its again a mistake on the invoice. They are still not willing to send me in writing from the manufacturer as to what pieces the bed comes with. I have checked a lot of retail stores with similar beds and all come with a platform or central support frame.
To add to that such horrible customer service who has no regard for the customer. Moreover the delivery was 1 guy showing up in a truck - had to convince him to actually help me take all that heavy furniture to the bedroom. They suck...please beware!!!!